OUR FOREVER GUARANTEE
Davek umbrellas are built to last—with proper use, your umbrella should remain by your side for many years to come. But we understand that things happen. A cab door can accidentally slam on the shaft. Your cat decides to use it for a scratching post. Hurricanes happen. Not to worry—all Davek umbrellas are covered under our famous Unconditional Lifetime Guarantee: If your umbrella should fail to function properly at any time for any reason whatsoever, we will gladly repair or replace it for free (except shipping). We want this umbrella to be the last umbrella you will ever need.
Owners must register to keep their umbrella protected under the lifetime guarantee (click button below for registration form). If you purchased your umbrella directly on our au.davekny.com website, you will automatically be registered for repair.
If you need to send in your umbrella for maintenance:
If your umbrella is damaged and needs repair or replacement, please access the Repair Center below for instructions:
Every Davek umbrella comes with a unique “loss protection” serial number. If you lose your umbrella, you can use this number to redeem a replacement umbrella at up to 50% off the regular retail price. Redemptions are limited to one replacement per original purchase and the number automatically deactivates after first use. Click here to redeem your replacement.